Associate Experts

Business Automation Associates employs numerous Associate Consultants with specialized skills and experience, to participate in expert assignments and consulting projects. Included among those consultants are the following (click on underlined names to see their professional biographies):

  • Steve Ditty: ERP implementation including a focus on project management and testing.
  • Hank Ganster: Outsourced and cloud-based services, service level management, I.T. support and operations, and software development release management.
  • Martin Prunty: Call center systems and software, telecommunications systems and networking.
  • Barry Schnur: Computer forensics (eDiscovery), applications and networking.
  • Jon Seidel: Software development and software project assessment/planning.
  • Edward F. Weller III: Software quality and project management.
  • Leslie Williams: Telecommunications systems and networks.

For engagements involving other technologies, Business Automation brings in associates with the appropriate specialized competencies including software/web development, Apple Macintosh, Unix systems, software project management, process control systems, CAD, computer training, and computer market research. Mr. Hilliard also draws as needed upon an extensive list of consultants, business contacts and industry professionals built up over his 30+ years in the computer industry.



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Unbiased

Business Automation has been engaged in more than 50 suits between computer and software vendors and their customers, including engagements by both vendors’ and customers’ law firms.


Areas of expertise

Brooks Hilliard has been qualified as an expert on software defects, computer hardware defects and flawed computer system implementation, including matters related to all types of business software. He has also worked as an expert in patent and trade secret litigation.


Law firm clients

Business Automation has been engaged by several of the country’s largest law firms, as well as local firms throughout the United States.


Expert experience

Brooks Hilliard has been a consulting and/or testifying expert in more than 90 computer and software-related cases in more than 30 states.  He has been qualified to testify in both state and federal jurisdictions.


Certification

Fewer than 15 consultants in the world
have been awarded both the Certified Management Consultant™ (CMC®)
and the Certified Computing Professional (CCP) designations.


Team of Experts

Business Automation has Associates specializing in Software Quality, Call Center management and Systems, Software Project Management, Software Development, Computer Forensics, and Telecommunications systems and networks.