Professional Certifications

Fewer than 15 consultants in the world have been awarded both the Certified Management Consultant™ (CMC®) and the Certified Computing Professional (CCP) designations. Of these, only Brooks Hilliard is an actively practicing expert witness.

Certified Management Consultant (CMC)

The Institute of Management Consultants, USA (IMC USA), and its parent organization the International Council of Management Consulting Institutes (ICMCI) are the only internationally recognized certifying bodies for management consultants. The Certified Management Consultant (CMC) designation is an International Standards Organization ISO/IEC 17024:2003 accredited certification awarded by the IMC is the consulting profession’s only widely accepted independent certification.

ICMCI and IMC-USA set strict requirements for the certification, ensuring that every CMC has met strict class standards for competence, ethics and independence. The IMC-USA Code of Ethics covers issues relating to clients, engagements, fee agreements and professional conduct.

In addition to holding the CMC certification, Brooks Hilliard serves as Chairman of the IMC-USA Ethics committee and is a former member of the national Board of Directors of the IMC-USA.

Certified Computing Professional (CCP)

The Certified Computing Professional designation is awarded by the Institute for the Certification of Computer Professionals (ICCP), an international certifying authority sponsored by twenty-five domestic and international computer professional associations. The CCP is the computer industry’s only independent professional certification that not affiliated with any computer company. The ICCP’s Code of Ethics and Code of Conduct and Good Practice covers client relationships, professional conduct, conflicts of interest, competence and other ethical issues.

Every CCP awardee had passed a strict set of independently-monitored proficiency exams covering computer technology in general and their specific areas of competence competence. Mr. Hilliard’s proficiency examinations covered Core Information Technology Skills and Knowledge, Business Information Systems and Office Information Systems.

Qualification process for CMC and CCP certification

To achieve the CMC and CCP certifications, Mr. Hilliard has undergone the following qualification and recertification procedures:

  • Client audits
  • Peer reviews
  • Oral interviews
  • Competency tests
  • Continuing professional education
  • Compliance with IMC and ICCP Codes of Ethics

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Business Automation has been engaged in more than 50 suits between computer and software vendors and their customers, including engagements by both vendors’ and customers’ law firms.

Areas of expertise

Brooks Hilliard has been qualified as an expert on software defects, computer hardware defects and flawed computer system implementation, including matters related to all types of business software. He has also worked as an expert in patent and trade secret litigation.

Law firm clients

Business Automation has been engaged by several of the country’s largest law firms, as well as local firms throughout the United States.

Expert experience

Brooks Hilliard has been a consulting and/or testifying expert in more than 90 computer and software-related cases in more than 30 states.  He has been qualified to testify in both state and federal jurisdictions.


Fewer than 15 consultants in the world
have been awarded both the Certified Management Consultant™ (CMC®)
and the Certified Computing Professional (CCP) designations.

Team of Experts

Business Automation has Associates specializing in Software Quality, Call Center management and Systems, Software Project Management, Software Development, Computer Forensics, and Telecommunications systems and networks.