ERP, SCM, & CRM Software Expert Witness: Software/System Defects and Failures

Brooks Hilliard has completed more than 200 consulting engagements relating to the selection and implementation of ERP, CRM, SCM and other business-related applications.  His ERP expert witness (and ERP-related) engagements have included matters dealing with system reliability, software defects and system implementation for all of the following types of systems:

  • Enterprise Requirements Planning (ERP)
  • Supply Chain management (SCM)
  • Customer Relationship Management (CRM)
  • Manufacturing
  • Distribution
  • Service (including professional services)
  • Human Relations
  • Government and not-for-profit administration
  • And other business-related applications.

See the software and system defects and/or implementation failures pages for brief descriptions for some of Mr. Hilliard’s cases.

Business Automation also provides information technology and management consulting services to business, government and not-for-profit enterprises.