Computer and Management Consulting Services

Business Automation provides the following information technology consulting services:.

  • Computer feasibility studies and technology planning.
  • Selection of networked and multi-user computer systems and intranets, including both software and hardware.
  • Mediation/resolution of disputes between computer buyers and computer companies.
  • Selection of data and voice communications systems.
  • Computer system contract negotiation.
  • Professional speaking engagements for association and corporate meetings.
  • Business-to-business internet strategy consulting.
  • Industry forecasts and reports for business.

Brooks Hilliard is president of Business Automation Associates, Inc., and is one of fewer than 15 consultants in the world to have been awarded the globally recognized certifications in management consulting (Certified Management Consultant) and information technology (Certified Computing Professional).

Business Automation does not provide programming services, sell computer hardware or software, or do anything else which could lead to a conflict of interest in the selection of a computer system. Please visit the Business Automation consulting website for information about these consulting services.  Complete information on the Business Automation’s consulting services can be found at the firm’s consulting web site.

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Business Automation has been engaged in more than 50 suits between computer and software vendors and their customers, including engagements by both vendors’ and customers’ law firms.

Areas of expertise

Brooks Hilliard has been qualified as an expert on software defects, computer hardware defects and flawed computer system implementation, including matters related to all types of business software. He has also worked as an expert in patent and trade secret litigation.

Law firm clients

Business Automation has been engaged by several of the country’s largest law firms, as well as local firms throughout the United States.

Expert experience

Brooks Hilliard has been a consulting and/or testifying expert in more than 90 computer and software-related cases in more than 30 states.  He has been qualified to testify in both state and federal jurisdictions.


Fewer than 15 consultants in the world
have been awarded both the Certified Management Consultant™ (CMC®)
and the Certified Computing Professional (CCP) designations.

Team of Experts

Business Automation has Associates specializing in Software Quality, Call Center management and Systems, Software Project Management, Software Development, Computer Forensics, and Telecommunications systems and networks.